Business Process Management (BPM) - Metatask

Business Process Management

Articles focusing on management of business processes – optimization, analysis, automation.

2 posts

A quick guide to finding and describing business processes

So what is a “business process,” anyway?

There are many complex ways to define a meaning of Business Process, but here’s a simple one:

A business process is a pre-defined sequence of steps, repeatedly executed in a company to get some particular result.

Some good examples of business processes are:

  • Steps to get from a quote request submitted from company’s website to a signed contract.
  • Steps to get a guest from entering the restaurant to being seated and finally to paying for a dinner.

Processes are usually repeating over and over in almost the same way. Because of that you can describe a process, document it once and then refine and improve it.
Read more»